One of the things that are normal to happen at a workplace is to have a conflict between employees especially if they come from different family background, nationalities, culture and language. It should be managed as it can lead to bigger problems. If you do not know how to manage it the there could be some effect even if the matter is settled. If you make a decision that you should not have then there would be a negative effect. Let us see then how you could manage.
You can see some of the reasons why there can be a conflict that will arise in the workplace and one of the reasons is because of stress. If you are under stress, your patience may have a limit compared before and you may be able to get annoyed or angry easily. It can also because of a heavy workload that was given to a person while another person does nothing. It is also due to the pride and the cultural differences that make the list of reasons.
So that you could be able to solve the conflict in the right way you apply what is in the infographic above so that you could be able to have a good practice and you can compare the result with this new method or step rather than the one you usually do to solve a conflict. You may already know some of the steps and have been using it.